FAQs

Samples

Yes we do sample packs of FEG balms - they are £4.95 and contain 4 balm samples and some tea. click hereThese packs cannot be split. If you would like a sample of our loose tea, please send us a stamped addressed envelope and we'll get a two portion bag to you.

Shelf Life

As we are new we are looking at a shelf life of One year based on the oils, butters and wax we use.

How do I use the balm?

Gently rub the balm with the pad of your index finger or scrape a little out using your finger nail and gently apply to the skin and massage. The balm will spread with the warmth of your skin.

How soon will I feel results?

Some people feel noticeable  benefits after 20-30mins, other people might take a few applications. If you’re trying the samples, allow a few applications - don’t just write us off after one application.

Is it just for Elbows?

No, you can use is on any part of the body!

Reactions and adverts effects

If you have a reaction, contact us and we’ll find out what exactly it is. If you’re known or likely to be reactive to any of our ingredients, don’t use the product. Social media is good but we think that contacting us directly is your first step.

How do I make the loose tea?

You can use a strainer or a teapot. Add one heaped teaspoon per portion. Add boiling water and allow to steep between 5-15 mins depending on how strong you like your tea.

Can I use milk with the tea?

Yes you can and it should help the cannabinoids, terpenes and flavonoids in the tea, to attach to the fats in the milk.

How do I use the salts?

Hang the bag of salts over the tap and run the water through the bag. Use the entire bag as this is measured for a full bath. This is a one use product.

Can I use the salts without the bag?

Yes, but you will end up with a lot of petals and leaf in the bath.

Is St John's Wort dangerous to use with certain medications?

The St John's Wort we use is 1;5 in sunflower oil extraction. This is as a massage oil, therefore topical use.  So, for example, 6g of oil, would have 1g of St John's Wort within it. The clinical trials that showed contraindications occurred when STJ was taken orally/internally at 300mg three times a day. We have a blog on St John's Wort here

Do you test on animals?

Absolutely NOT! We also source companies who do not test on animals too. Most of our ingredients are organic too.

I've not received any notifications about my order

Have you checked your email spam folder? Sometimes our emails get stuck in your spam as your privacy or security settings are set to high. It might also be that there's an error in the email you typed in to your account. This can be changed in 'My Account' and you will also see the status of your order there too.

Do you dispatch post every day?

No. We are a small company and the workforce have production and packing days. These are so we can fulfil orders. We will shortly be dispatching three days a week instead of two. This is in progress as we are able to employ more staff.

At busier times of the year we  will be bringing in staff to help.